Frequently Asked Questions

Find immediate answers to questions regarding account registration, automated AI trading models, wallet deposits, security, and withdrawals.

Account & Verification

Registration requires an email address and password. Account creation is instantaneous. For higher withdrawal limits, you can complete quick identity verification in your Settings dashboard by uploading government-issued ID.
Click the "Forgot password?" link on the Sign In page. Enter your registered email address, and a secure password reset token will be sent to your inbox to establish a new password.

AI Auto-Trading

Jetfins utilizes proprietary machine learning algorithms connected to global liquidity pools. The bots analyze orderbook depth, funding rates, and volume volatility to execute systematic trades without human emotion.
Yes. Each strategy allows you to set max drawdown thresholds, allocation caps, and conservative vs aggressive risk presets before activating execution.

Deposits & Withdrawals

We support Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Tether (USDT on ERC-20 and TRC-20), USD Coin (USDC), XRP, Avalanche (AVAX), and major Layer-1 assets.
Automated withdrawals are processed within 5 to 15 minutes subject to standard blockchain network confirmation speeds. Larger institutional transactions may require dual-authorization sign-off.

Security & Custody

Over 98% of all platform reserves are secured in air-gapped cold storage vaults utilizing Multi-Party Computation (MPC) cryptography. No single keyholder can authorize capital movements unilaterally.

Staking & Referral Program

Commissions scale from 10% (Bronze) up to 30% (Gold Ambassador) of the net trading fees generated by your referred users. Commissions are credited in real-time directly to your account.

Still Have Questions?

Our support desk is available around the clock to assist you with any question.

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